Privacy Policy

Effective Date: June 2024

Welcome to our website. Protecting your privacy is a priority for us, and this Privacy Policy outlines the types of information we collect, how we use it, and your rights concerning your personal data. Please read this policy carefully to understand our practices.

What Data We Collect

We collect various types of information to provide and improve our services, including:

• Personal Identifiable Information (PII): such as your name, email address, phone number, and postal address when you voluntarily provide these during interactions with us (e.g., contacting support or subscribing to newsletters).
• Technical Data: information automatically collected from your device when you visit our site including IP address, browser type, operating system, referral source, and browsing behaviour.
• Cookies and Tracking Data: small files stored on your device that help enhance user experience and website functionality.

How We Use Data

Your data is used for the following purposes:

• To provide and maintain our website and services.
• To communicate with you: responding to inquiries, sending service-related announcements, and delivering promotional materials where you consent.
• To improve user experience: analyzing website usage to enhance content and functionality.
• To fulfil legal and regulatory obligations.

Cookies

Our website uses cookies to enhance your experience. Cookies are small data files placed on your device that allow us to recognise your browser and store preferences. We use cookies for purposes including but not limited to:

• Remembering your preferences and settings.
• Analyzing site traffic and usage patterns.
• Ensuring security and detecting fraud.

You may configure your browser to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites or services for your convenience. These third parties operate independently of us, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, secure servers, and limited access controls.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

User Rights

You have certain rights under data protection laws concerning your personal information, including:

• Access: You may request a copy of the personal data we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You have the right to request the deletion of your personal data, subject to legal exceptions.
• Restriction: You may ask us to restrict the processing of your data.
• Objection: You have the right to object to certain processing activities, such as direct marketing.
• Data Portability: You may request your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws.

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +44 117 324 8805
• Address: 15 Merchants Row, Clifton, Bristol BS8 3PN, United Kingdom
• Social (X): https://x.com/

We reserve the right to update this Privacy Policy from time to time. We encourage you to review it periodically to stay informed about how we protect your information.